Style Capsule BD – Refund & Return Policy

At Style Capsule BD, we prioritize your satisfaction. If you face any issues with your purchase, we’re here to assist you.

Returns

• Return Eligibility
  Products can be returned within 7 days of receiving the item. The product must be unused, in its original packaging, and in the same condition as when it was received.
• Non-returnable Items
  The following items are not eligible for returns:
  • Personal care products (e.g., cosmetics, skincare)
  • Sale or clearance items
  • Items marked as “final sale”
• Return Process
  To initiate a return, contact us at info@stylecapsulebd.com within the return window, providing your order number and reason for the return. We will guide you through the process.

Refunds

• Refund Process
  After receiving and inspecting the returned product, we will notify you of the approval. Refunds will be processed within 10 working days through the original payment method or via local services like bkash/nagad if applicable.
• Partial Refunds
  Partial refunds may be issued in cases where:
  • The product is damaged or missing parts due to reasons not caused by Style Capsule BD.
  • Returns are made outside the return window.

Exchanges

• Exchange Policy
  If you receive a defective or incorrect product, we will exchange it for the same item. Contact us at info@stylecapsulebd.com within 7 days, and we’ll arrange an exchange at no extra cost.

Shipping for Returns

• Return Shipping
  Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Contact us for the return shipping address after initiating the process.

For any further questions or concerns, feel free to reach out to us at info@stylecapsulebd.com.